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Clarify Project Objective
Tell the provider exactly what you want. If it is a website: Approximately how
many pages will your site require? Do you need any special functions like
e-commerce, chat rooms, or interactive help centers? Do you already have a
domain name and hosting? Do you have any websites similar to the style or format
you are looking for? Are there any color schemes you really want? Are there any
color schemes you want to avoid? Are there any designs aspects you want or do
not want? For example, some buyers do not want pictures of people. Some buyers
do not want real flashy colors. Some buyers want a "technical" look to
their website. The more information you convey to the provider, the less
guesswork they have to do, the quicker your project is completed according to
your expectations.
Define Payment & Delivery Schedule
Although most providers give a basic payment structure, such as 50% up
front, 50% upon completion, be sure you define in a contract exactly what the
terminology of those conditions are. For example, does "upon
completion" mean when the designer finishes the design or when it is
installed on your server? If it is a large project with a more complex payment
schedule, be sure the wording of your agreement is very clear about what is to
be delivered and in what time frame.
Get Everything In Writing
We strongly recommend you get the agreement in writing, preferably with some
type of buyer/provider service contract. The majority of
the time projects are completed without any complications, but in the rare
instances when an issue does occur, having your agreement in writing makes
arbitration or mediation easier to resolve.
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